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Software as a Service

Nightmare stories of failed IT projects haunt managers and administrators alike.  Annually, the Standish Group published the ‘Chaos Report’ detailing the issues plaguing software projects for the government and private industry.  And each year, the story of failed software projects remains bleak.
 
The Software as a Service (Saas) approach to software delivery helps solve this troublesome problem.  The SaaS approach maintains a centralized software application that users can access remotely over the internet.
 
SaaS simplifies the initial scope of IT projects for users by eliminating complicated hardware and software installations.  And on an ongoing basis, SaaS reduces the IT investment by removing the burden of upgrades and maintenance from client IT groups.
 
Most corporate IT groups are overwhelmed by the sheer number and complexity of software packages, hardware systems, operating systems, and user desktops that they are asked to deploy and maintain.  Each new system requires additional expertise, straining current resources.
 
In particular, large scale data collection and analysis projects benefit from the SaaS approach. Economies of scale are created.  As an example, the EpiCenter system at HMS receives data from hundreds of hospital systems.  These hospitals represent nearly every health IT vendor and conceivable configuration.  This collective experience reduces the time to fix errors and increases efficiency in working through issues.
 
In short, SaaS is about success.
 
SaaS removes the burden of a complicated IT project from the client organization and places it in the hands of professionals dedicated to the task.  Equipped with deep experience in the particular issues and challenges inherent to such a project, dedicated staff can quickly and successfully identify issues before they emerge as project-threatening problems.